Contact Us

At Black Rifle Coffee Company, our Customer Service Team is committed to providing dependable, professional, and friendly assistance to ensure a positive experience with every interaction. Our representatives are available Monday through Friday, from 8:00 AM to 8:00 PM Eastern Time, ready to address inquiries about products, orders, shipping, or any other aspect of our services. Questions or messages sent outside these hours, including weekends and public holidays, will be handled promptly on the following business day, so no concern goes unanswered.

For customers who prefer immediate assistance, phone support is available at (626) 869-8331 during business hours. Speaking directly with a representative allows for real-time guidance, personalized recommendations, and direct resolution of any issues. Alternatively, those who find email more convenient can contact us at officialblackriflecoffee@outlook.com. Our team monitors messages closely and strives to respond as quickly as possible, ensuring that inquiries are addressed with clarity, accuracy, and attention to detail.

We recognize that each customer’s situation is unique, so our team takes care to provide tailored guidance for product questions, order management, shipping concerns, or general information about our brand. Whether it involves confirming order status, tracking shipments, explaining product features, or resolving service issues, our representatives aim to make each communication clear, efficient, and reassuring. Customers are encouraged to include relevant details, such as order numbers or product information, to help our team provide precise and timely support.

During peak periods, response times may be slightly longer, but our commitment to thorough, helpful service remains unchanged. Every inquiry is treated with respect, and we work diligently to ensure customers feel supported, informed, and confident in their experience. Our goal is to make assistance not only effective but also pleasant, demonstrating our dedication to reliability, transparency, and care.

At Black Rifle Coffee Company, customer support is more than a service—it is part of our mission to build trust and strengthen the relationship we have with every individual who chooses our products. By providing multiple communication channels, maintaining attentive and knowledgeable staff, and prioritizing responsiveness, we aim to ensure that every interaction reinforces confidence and satisfaction. Whether you need guidance, have questions about a purchase, or seek clarification about a product, our team is here to provide consistent, comprehensive support, helping you feel confident in your experience and connected to our brand.